BeBran Digital Terms of Service

Welcome to Bebran Digital ("Bebran, we, us, or our"). This website (au.bebran.com) and our digital marketing, SEO, and web development services are owned and operated by Bebran Digital Pvt. Ltd. By accessing our website or engaging our services, you enter into a binding agreement with Bebran Digital and agree to abide by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Australian Consumer Law: Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the ACL, that cannot lawfully be excluded or limited.

1. Qualification for Free Marketing Plans & Consultations

Not every enquiry qualifies for a complimentary marketing plan or strategic audit. We may assess project fit, scope alignment, and client suitability before delivering custom marketing audits or free strategic roadmaps.

2. Strategic Growth & Shared Success

We are deeply committed to driving powerful, measurable growth for your business and will provide our services with due care and skill, using industry best practices and data-driven strategies. Because digital marketing ecosystems—such as search engine algorithms and advertising platform policies—are managed by third parties and evolve dynamically, specific keyword rankings, exact traffic volumes, or fixed revenue outcomes cannot be guaranteed. Instead, we view our partnership as a collaborative journey where we continuously test, optimise, and adapt together to achieve your highest long-term business potential.

3. Fair Comment

Both parties agree not to make false, misleading, or defamatory statements about each other or their principals, agents, officers, owners, directors, or employees, whether during the active term of engagement or following termination. Nothing in this clause prevents either party from posting a truthful and genuine review of their experience, making a complaint to a regulator, or making truthful statements in connection with legal proceedings or regulatory investigations.

4. Billing, Auto-Pay & Payment Authorisation

Authorised Signers: By providing billing information, you confirm that you are an authorised signatory or have explicit permission to bind the company to payment obligations.

Recurring Billing: You authorise Bebran Digital to collect agreed monthly retainers or ad management fees by direct debit or card on the same day each month, based on the project kick-off date.

Currency & GST: All fees are quoted in Australian dollars (AUD). Prices are shown inclusive or exclusive of GST as stated in your proposal, and tax invoices are issued where GST applies.

Card Payments: We do not charge surcharges on card payments.

Fee Adjustments: Monthly fees will only change in line with a scope of work adjustment that you have approved in writing.

5. Late Payment & Service Suspension

If a client fails to pay an invoice when due or to maintain active billing details, Bebran Digital may charge interest on the overdue amount at the rate stated in your service agreement, and may pause active campaigns, ad management, or client dashboard access after giving 7 days' written notice, until the outstanding amount is paid in full.

6. Limitation of Liability

Subject to the Australian Consumer Law section above, and to the maximum extent permitted by law:

Where our services are not of a kind ordinarily acquired for personal, domestic, or household use, our liability for a failure to comply with a consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

Our total aggregate liability arising out of or in connection with our services is limited to the fees paid by the client in the three (3) months preceding the event giving rise to the claim.

We are not liable for any loss of profits, revenue, business, or goodwill, or for any indirect or consequential loss.

7. Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including natural disasters, bushfires, floods, pandemics, widespread utility or internet failures, industrial action, or government restrictions.

8. Governing Law & Jurisdiction

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and the courts that may hear appeals from them.

9. Entire Agreement & Severability

This document, together with any signed proposal or Statement of Work, constitutes the entire agreement between the parties regarding our website and services. If any provision of these Terms is found invalid, unfair, or unenforceable, it will be read down or severed, and the remaining provisions shall continue in full force and effect.